Terms and conditions

Account Registration

1. Eligibility: To register an account with us, you must be at least 18 years old (or the minimum age required by your jurisdiction) and have a valid email address.
2. KYC and Verification Requirements: You may be asked to provide identification documents or other proof of residency to verify your identity. We reserve the right to request further information or documentation if necessary.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality of your account details, including your username and password. If you suspect unauthorized access to your account, please contact us immediately.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept a range of payment methods, including credit cards, debit cards, e-wallets, and cryptocurrencies.
2. Minimum and Maximum Limits: The minimum deposit amount is $10, while the maximum deposit amount may vary depending on your payment method. There are no maximum withdrawal limits, but we reserve the right to request additional documentation or verification before processing large withdrawals.
3. Processing Times and Fees: Our standard processing times for deposits and withdrawals are 24 hours, but this may be subject to change due to various factors such as network congestion or technical issues. We do not charge fees on withdrawals, but your payment method provider may impose their own charges.
4. Anti-Money Laundering Policy: We comply with all relevant anti-money laundering regulations and reserve the right to request additional information or documentation if necessary.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses will be credited to your account automatically upon meeting the applicable conditions, unless otherwise specified.
2. Wagering Requirements: To convert bonus credits into withdrawable funds, you must meet the wagering requirements for that specific bonus. These requirements are outlined in our bonus terms and may vary depending on the promotion.
3. Expiry and Abuse Clauses: Bonuses expire after a certain period if not used, unless otherwise specified. We reserve the right to cancel or modify bonuses at any time.

Gameplay and Fairness

1. RNG Usage: Our games utilize Random Number Generators (RNGs) to ensure fairness and unpredictability.
2. Game Malfunctions: If you encounter any technical issues during gameplay, please contact our support team for assistance.
3. Limits on Play and Responsible Gaming Tools: We offer various tools to help you manage your gaming habits, including deposit limits, wager limits, and session limits.

Responsible Gambling

1. Self-Exclusion Options: You can self-exclude from our Services by contacting our support team or using our online exclusion tool.
2. Deposit, Wager, and Session Limits: We offer various tools to help you manage your gaming habits, including deposit limits, wager limits, and session limits.
3. Help and Support Links: We provide links to external resources for responsible gaming, such as problemgambling.ca.

Prohibited Activities

1. Bonus Abuse: We reserve the right to cancel or modify bonuses if we suspect abuse or manipulation of our bonus system.
2. Fraud, Collusion, or Manipulation: Engaging in any form of cheating, collusion, or manipulation will result in account suspension and possible termination.
3. Use of Bots or Automated Systems: Using bots or automated systems to interact with our Services is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can request account closure at any time by contacting our support team.
2. Breach of Terms: We reserve the right to suspend or terminate your account if you breach these Terms.
3. Inactivity and Dormant Accounts: If your account is inactive for a period of 12 months, we may close it and transfer any remaining balance to you.

Privacy and Data Protection

1. Information Collected: We collect various types of information from our users, including personal data, payment details, and gaming history.
2. Use and Storage of Personal Data: We use your personal data for marketing purposes, to verify your identity, and to provide Services. We store your data securely on our servers and in accordance with relevant data protection regulations.

Limitation of Liability

1. Losses: We are not liable for any losses or damages resulting from system errors, technical issues, or third-party actions.
2. System Errors: If you encounter any technical issues during gameplay, please contact our support team for assistance.
3. Third-Party Links: Our Services may contain links to external websites or services. We are not responsible for the content or policies of these third-party sites.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify or update these Terms at any time, with or without notice.
2. Notification of Changes: We will notify you of any significant changes to these Terms via email or in-app notifications.

By registering an account or using our Services, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree, please do not use our Services.